Testimonials

“I want to thank you for the hard work you put in while working on my Thunder Bird. As always, you went the “extra mile” in getting the work done correctly, and I really appreciate it. I often tell other people who works on my car, and of the quality of your work.
– Thank you, John S. “

“Thank you so much! Your willingness to accommodate my needs went above and beyond. Also, thank you so much to Dawn for providing a ride to work.
– Sincerely, Chelsea C. “

“We are so thankful for all you guys have done! Thank you for your help in court also. My truck works perfect!! – Wouldn’t have gotten it right without you guys. Thanks again, and you guys will have a #1 reference from us always!
– Erik & Megan G. Awesome Service!! “

“Just a note to say thanks again for all the extra things you did for us when our suburban broke down on our trip last month. A special thanks to Dawn for helping me return the rental car to Battle Creek!
– Lee & Mayleen V. “

“John & Dawn, Thank you very much for your patience and hard work taking care of my vehicle. I chose a great company to take care of us! I’m very happy it worked out for both of us. Please enjoy dinner on us at this restaurant we enjoy. I hope you will enjoy it also. The wine is wonderful!
– Thanks again, Deb & Ted “

” Thank you so much for fixing my G6 – it runs great! Thank you for keeping me informed throughout the fixing process. You guys are great!
– Jess & JJ C. “

“From the 36 members of our family reunion at camp of the woods in NY. So grateful for your hard work! You really went above & beyond! We know that God placed us there so that you could help us out. We do not know what we would have done if you were not there for us. Thank You.
– Lenz family “

“I do want to thank you again for your expert help and fast service. We feel most grateful for having had the opportunity to deal with both you and John. This predicament could have ruined our week’s vacation completely, but your helpful and courteous service certainly saved the day (and our week in Grayling). We couldn’t be more pleased with your business ethic, both for the work that was done, as well as for your kindness to help us so late on a Friday afternoon. You both represent the fine service that one should expect in a service company. Thank you.
– Very truly yours, David & JoAnn B. “

“John & Dawn,
I received a thank you card from you this week for giving you my business. There was a specific reason
why I drove 30 miles to bring you that business.

I will put forth a reasonable effort to solve problems on my own, especially when the cost of repair could
exceed the value of the vehicle. There is a transmission repair shop within 3 miles of my home. When I
stopped there to talk about the possible causes for my trouble, I listened to the owner tell me how
unqualified the other businesses in the area are “when it comes to transmission work”. He would give
me no information. On the way out of his door, he handed me a small stack of business cards and said
“Hey if you know anybody that needs trans repair, give them one of my cards”. I didn’t take any cards,
but I’ve shared his information with many.

Then I stopped @ Frank’s Transmission. I spoke with John. I explained everything that I had already
done; he took time to share some possibilities with me. I expressed my appreciation, and then he
replied “if you’ve got any more questions, let me know“. That’s it! John’s willingness to help me. That
is why my truck came to your business, 30 miles without second gear. That’s good business!
– Thank you, Doug B “